Reviews

Adrienne Riley - 11/12/2023

This PTW location rocks! I needed a used tire because I'm scraping by. I told the gentleman at the counter I'd like a used tire but they were out so I'd have to buy a new one for 115$(which really isnt bad). Well the man goes back in the bay for a bit then comes back to tell me that I don't need a tire at all, I just needed a new tire stem. The stem was a whooping 7! This place could have just sold me the new tire without me being the wiser but they didn't. Thank you to the gentleman at the front and thank you to tech Thomas!! As I was walking up my tire,Thomas took it upon himself to take my tire which he didn't have to. Thank you to everyone at PTW!! Y'all the besttt!

Sir Tuck - 11/05/2023

After the local Ford dealership was bought out by J Allen, the service dept. prices shot up to the moon. So decided to drop my car off in the morning at PTW for tires, oil change and an alignment. Don Jr & Don are very friendly, professional and took care of my needs. I can't leave out Eddie either. Top notch team! Their prices are much better, and I highly recommend them. They ordered the exact tires I wanted, and they came out cheaper than Tire Rack. It was right before lunch when I got a call and a text that it was ready. They might be busy but that's because they are very good at what they do and the word is getting around. If you're impatient, take your car to Ford and pay the higher price so you can leave a spot to those that wants great service and better prices.

Bill Maule - 10/19/2023

Christina Drury answered the phone when I called to see if they could install a tire from wal mart that they didn’t have.”bring it on!” Was the response. when they couldn’t get it to balance …..they figured out the rim is bent and reinstalled & balanced best they could….I am here for the crusin the coast event with a custom 56 Chevy truck.this whole shop took extra good care not to mess up anything..Gave me a lot of information and tips. Really a friendly and knowledgeable shop and have my highest recommendation… Christina was outstanding!

Natasha Alexander - 10/12/2023

My tires were in awful shape, and I could only afford to get some good used ones. I called several places in town and no one was ever clear on a price or it was always over my budget. Don at PTW answered all of my questions and did not make me feel like I was a bother at all. Once I got there Don checked me in and I waited to be seen. Once they had my truck in the back Richard walked me thru the issues with my tires. I had a tube in one that I knew nothing about! Richard also showed me my breaks in the back and informed me that I would need them too one day but did not pressure me at all to do more work today since I was already on a budget. Don got me a quote for the work so I would know ahead of time and Richard was very helpful with telling me about my car. These men were AMAZING! My car drives so much better and I will be going back to PTW for everything in the future. Kindhearted, hardworking, budget friendly and a staff that makes you feel so welcome!

Erik Brown - 09/19/2023

Robert on the alignment rack did an amazing job doing the alignment even know all the parts wasnt new he still got it on point and management was easy to work with.

Nikole Ransom - 09/19/2023

I went for a new tire yesterday; Jerry was very kind helpful and made everything so easy for me. He suggested that I needed more than one tire, but wasn’t pushy or intimidating, trying to upsell me on more than I came for. I really appreciated that. They were a little busy, but they worked me in very fast. The whole staff was welcoming and had excellent customer service.

Jimmy Mcneely - 09/12/2023

I had a small tire problem today about 3:30 PM on Wednesday, 6 September. I have sent friends of mine to performance, tire and wheel on Highway 49 in Gulfport for years! Spoke with a gentleman, and even though they were swamped He didn’t tell me that I had to come back two weeks later, he opened a ticket and said they close at five and I probably was going to be there when they closed. Which was fine with me because of that point the tire Was almost flat! It needed a valve stem and that was all. About 20 till five. One of the service techs came up and confirmed what was wrong with the valve stem. His name was DJ and I could tell right out the gate that he had it together. We talked about a few issues that I had with the Lugnuts, and he offered some information that I was glad to find out from him. And when I went to pay, I was very pleased with the cost to repair, the valve stem! By then it was 10 minutes after five and the service tech was still giving me some information For a future reference very nice young man. You can’t have everything go your way every day, but today it went absolutely perfect when it came down. To how they conducted. My little problem and the repair! Well worth the time and effort to go visit this tire shop!

Calob McClain - 08/17/2023

Brad & Alex are the men to talk to. Great customer service, honest, and fair. I’ve been coming here for over 6 years and have not had a bad experience one time.

Heather Dedeaux - 08/15/2023

Amazing place showed up right as they were closing for a flat tire and Justin stepped up and stayed late to fix my tire!!! Thank you so much Justin and PTW

Kylee Bodin - 08/01/2023

Brittney is awesome! I had a screw in my tire, and she was instantly helpful and ordered a tire that arrived the same day. Great and friendly people!

Dean Lockamy - 07/31/2023

Went to PTW again today and like always left happy, friendly, fast, knowledgeable and a really convenient location right off 49. I make a policy of shopping local and PTW is as local as it gets.

Bonnie Hamilton - 07/06/2023

My truck needed tires and is twenty-four years old. Brad Madigan has been my go to guy as a mechanic and personal family friend for over twenty five years! When replacing the tires, another issue was discovered. Finding parts for a older truck can take time to locate. I want to give a shout out to all the guys that I met at PTW. Dino, Don, Eddie and Parker. Each one was courteous, knowledgeable and showed patience with my questions over three days. Parker, spent hours as the repair turned out to be a difficult situation! I am confident that these guys are hard working and honest. I would recommend PTW in Gulfport to my family and friends!

Steven Guest - 07/04/2023

This is the only place on the coast that I'll take my cars. From lifting my jeep to outfitting one of my cars with rims, tires and TPMS sensors. Not only that but they warranty all their tires. They're the best! Also, DJ is the man! I appreciate you going above and beyond- Excellent work my man!

Mr. G Bello - 07/03/2023

Took a trip to the MS Gulf for Father's Day weekend. On the trip to Long Beach we experienced a front tire blow out. Being the weekend we couldn't find a tire shop.

Before leaving Gulfport I wanted to make sure that we had good tires before making our trip back to Jackson, MS. Came across PTW on HWY 49 and they were AWESOME.

Want to start by thanking Don Jr for a great customer experience. DJ and staff took care of us. In less than 30 minutes the truck was inside getting two brand new tires.

Also, want to send a Shout Out to Justin for being extremely nice and bring our puppy some water. It was very hot outside and he took time to ask if he could bring the pup water to drink.

I recommend anyone that needs tires to come to PTW. They are definitely the BEST!!

Jennifer Leblanc - 06/14/2023

On the road to Florida from LA and noticed a screw in tire. Stopped by PTW, they squeezed us in and had us out of there in under 20 minutes. Checked brakes, fluids, etc. very nice and professional employees! Would absolutely recommend!

Miles Turner - 05/09/2023

Let's be honest, if you're reading this, you probably aren't super excited about whatever issue you are having with your vehicle. However, you can rest assured that this is the place. Between the super helpful and courteous customer service (Don Jr's speciality; friendly, professional from start to finish ) and the expert staff in the pit, they can make your bad day a little easier. Just drop it off and let them do their thing. Recently had brakes and u joints replaced by Parker, who did the job quickly and correctly. These guys guys are great, and great at what they do. Fair prices and quality people, I can't recommend this place enough. Thanks guys!

Krystal Barnes - 03/05/2023

Very good place and people...Don Jr. Dino, Boli, Richard took very good care of everything for my vehicle... If you want someone thats gonna take care of you like family this is the place for you... Thanks Y'all

Rodney Powe - 02/27/2023

I must start by saying that this is one of the most professional environments and establishments that I've ever taken my vehicle, and I met three really good friends who help me through all the hard times with making the right decisions on the right rims and tires and performance for safety on my vehicle And they make it their business to make sure that me and my family were safe , and that was DJ, Jerry, and Eddie, I really thank you so much for all your help

Big Epps - 01/24/2023

Amazing customer service. The guys have never failed me. They always take care of me in a timely manner and they're very professional. I recommend this company a 10 out of 10 best on the coast if you ask me.

Dawn Gilbert - 01/23/2023

I cannot say enough about the service at PTW. Don, Jr. is always quick to help with no BS. Brad always does a great job. I love that. My Daddy was a service manager for a Chevrolet dealership when I was young, so I've been around service most of my life. I know I'm respected at PTW. I know they're honest and forthright. I appreciate them and their work.

Sarah Connely - 01/20/2023

Excellent customer service, fair prices. A special thanks to Douglas(Dino) for staying past closing to fix my daughter in law's tire. Just a great experience all around. Would Definitely recommend them.

Karla. Cortes - 01/14/2023

Awesome service Don Jr was super nice and helped me understand what's going on with my car. They fixed it and gave it back in 2 days. Brought my car in for a second opinion because another shop was trying to rip me off. I will continue bringing my cars to them because of their great service. Would absolutely recommend

Store reply:

Thank you Marla for your 5-star review. We're grateful for your business, trust, and for recommending us!

Kenya Phillips - 01/13/2023

I love this place. It has excellent service. Don Jr and Mr Brad are fantastic. They have my Roscoe(That's my Car's name) running real good..I highly recommend

Store reply:

Thank you Kenya for allowing PTW to take care of your vehicle needs. We love having you for a customer!

Linda Broadus - 02/09/2022

I want to thank the gentlemen at PTW, Hwy 49. I am a widow and I kept hearing squealing noises when I applied my brakes. They checked out my brakes and hubs and couldn't find anything wrong with my car. They sent me on my way and said if it happened again to bring it back and let them check it again. Thank you!! I wish we could have found the problem but I felt better knowing someone checked it out.

Randy - 09/12/2021

Displaced from Louisiana due to Hurricane Ida. Brake pedal became spongey. Brought it to PTW and their staff Was prompt and very courteous. The needed repairs were done. In a timely manner. I would highly recommend PTW to anyone needing repairs.

Cindy mclennan - 05/15/2021

Those guys r great!!!I recommend going there to all my friends...???

Betty Etchison - 03/25/2021

Brad/Tech, Don Jr/Service Manager and the entire crew were very courteous. I had been told by a different company that I had a coolant leak and needed to check it out ASAP. PTW put my car’s coolant system under pressure for 45 minutes and found no leak, Mr. Brad sent me on my way with “no charge” and a smile. It’s nice to see courteous and honest people. Thank you PTW

Brian H. - 12/04/2020

Great choice for an auto shop! First time in and they were kind, professional and honest. My 2000 F250 7.3 needed a new hub assembly. Don provided a thorough explanation of the problem prior to the work. They even found the part cheaper and saved me 75 bucks. Honoring my work as a public servant was a sweet touch. I'm going back for sure.

Larry W Dollar - 12/01/2020

The best customer service. I was in and out today, very timely, they took care of my headlight issue, Inside door handle repair and tires. I Would recommend these guys, I'm totally satisfied.

Gills - 10/07/2020

The best customer service !!

Mark - 08/20/2019

Outstanding service! Dino and Eddie made it easy to understand what I was trying to do. Very helpful and quick as well!

Store reply:

Thank you for the kind words Mr. Mark and thank you for your business we are always here to help!

Bill Spinney - 03/08/2019

Our sincerest thanks to PTW. We were on vacation and our check engine light came on. Needed a thermostat change. It was late on Friday and we leave to return home in the morning. They were very busy and short handed but they did find the time to repair the car. Great service !! THANKS

Store reply:

THANK YOU FOR THE KIND WORDS MR. BILL! WE HOPE YOU AND YOUR FAMILY HAD A SAFE TRIP BACK HOME! THANK YOU FOR CHOOSING PTW!

Jason jackson - 10/12/2018

Fast, professional, knowledgeable, friendly, honest and reasonably priced service. I highly recommend PTW for personal or fleet service. I always use them for my personal and fleet maintenance and have been for several years and service is always top notch!

Store reply:

THANK YOU FOR THE KIND WORDS MR. JASON, WE APPRECIATE YOUR BUSINESS. DYLAN, PTW